CONTACT US
Givenco - Contact Us Policy
Last Updated: [14/March/2025]
At Givenco, we value our customers and are always here to assist you. Please read our Contact Us Policy for details on how to reach us for inquiries, support, or assistance.
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1. How to Contact Us
For any questions, concerns, or assistance regarding orders, products, or policies, you can reach us through the following channels:
📧 Email: givencoshop@gmail.com
📍 Address: [285 pike peaks, ave Bethune CO], United States
📞 Phone: [719 6383 739] (if applicable)
We aim to respond to all inquiries within 24-48 hours during business days.
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2. No Fees for Customer Support
Givenco does not charge any fees for customer service inquiries.
All support and assistance provided via email or other official communication channels are completely free.
Be cautious of third-party services claiming to represent us and charging for support.
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3. Business Hours
Monday - Friday: [24/7] (U.S. Time)
Saturday - Sunday: Closed (or specify if you offer weekend support)
Customer inquiries made outside business hours will be addressed on the next business day.
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4. Order Support & Returns
If you need assistance with an order, please include your order number in your email.
For return requests, refer to our Return & Refund Policy before reaching out.
If you receive a damaged or incorrect item, please attach clear photos to speed up the resolution process.
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5. Fraud Prevention & Security
Givenco will never ask for your payment details, passwords, or personal banking information via email or phone.
If you receive suspicious messages claiming to be from Givenco, contact us immediately at givencoshop@gmail.com.
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If you have any further questions, feel free to reach out. We appreciate your support and look forward to serving you!