FAQs
Frequently Asked Questions (FAQs)
1. What is Givenco?
Givenco is an online store specializing in high-quality home electronics, men’s wear, children’s clothing, lifestyle products, and women’s makeup kits. We focus on offering premium products at competitive prices.
2. How can I place an order?
Ordering from Givenco is easy:
1. Browse our products and add your favorites to the cart.
2. Click Checkout and enter your shipping details.
3. Choose a payment method and confirm your order.
4. You’ll receive an email confirmation with your order details.
3. What payment methods do you accept?
We accept secure payments via:
Flutterwave (Debit/Credit Cards, Bank Transfer, Mobile Money)
PayPal (if available in your country)
Other local payment methods may be added soon.
4. How long does shipping take?
Shipping times depend on your location:
Nigeria: 3-7 business days
Other African Countries: 5-7 business days
International: 3- 7 business days
We will provide a tracking number once your order is shipped.
5. Can I track my order?
Yes! Once your order is shipped, we will send you a tracking link via email so you can monitor your delivery.
6. Do you offer returns or refunds?
Yes, we have a 7-day return policy:
Items must be unused and in original packaging.
Contact us at [givencoshop@gmail.com] with your order number to start the process.
Refunds are processed within 5-10 business days after approval.
7. How do I contact customer support?
You can reach us via:
Email: givencoshop@gmail.com
Live Chat: Available on our website
Social Media: Instagram, Facebook, and WhatsApp
8. Do you offer wholesale or bulk discounts?
Yes! If you’re interested in bulk purchases, please email us at [Givencoshop@gmail.com] for special pricing and deals.